Contact Us
We’re here to help.
If you have questions about an order, product, size, fit, delivery, return request or after-sales support, our customer care team is ready to assist you. Please contact us using the information below and include your order number whenever possible.
Customer Support
For the fastest assistance, please contact us by email. Our team can help with questions about Brenavoq products, sizing, fabric details, order status, delivery updates, returns and general after-sales support.
What We Can Help With
Product & Size Support
Questions about dresses, jackets, coats, trousers, shorts, shirts, tops, sizing, styling, fit or fabric details.
Order Assistance
Help with order confirmation, order details, address checks, payment questions or order-related information.
Shipping Updates
Support for delivery timelines, tracking information, shipping status and package-related questions.
Returns & After-Sales
Guidance for return requests, refund questions, item condition requirements and after-sales support.
Before You Contact Us
To help us respond more efficiently, please include as much relevant information as possible in your message.
- Your order number, if your question is related to an order.
- The email address used when placing the order.
- The product name, size, color or style you are asking about.
- Photos, if your request relates to an item condition, wrong item, missing item or quality concern.
- A clear description of the issue or question so our team can review it properly.
Note: Sending complete information helps our team review your request faster and provide a more accurate response.
Business Information
Hangzhou Mingfa Technology Co., Ltd.
Room 1-386, Linjiang E-Commerce Entrepreneurship Park, Linjiang Subdistrict, Qiantang District, Hangzhou, Zhejiang, China