1. Overview

Brenavoq.com is operated by Hangzhou Mingfa Keji Youxian Gongsi, also known in English as Hangzhou Mingfa Technology Co., Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Brenavoq.

Brenavoq offers modern womenswear, including dresses, jackets and coats, trousers and shorts, and shirts and tops. Our website provides product information, online shopping services, customer support and related content.

By accessing or using Brenavoq.com, you agree to comply with these Terms of Service and all applicable laws and regulations.

2. Use of Our Website

You may use Brenavoq.com for lawful personal shopping, browsing and customer service purposes. You agree not to use the website in a way that may damage, disable, interfere with or disrupt the normal operation of the site.

You must not attempt to gain unauthorized access to any part of the website, customer accounts, payment systems, servers or related systems connected to Brenavoq.com.

We reserve the right to restrict, suspend or terminate access to the website if we believe that a user has violated these terms or engaged in improper, fraudulent or harmful activity.

3. Product Information

We make reasonable efforts to present Brenavoq products accurately, including product names, available colors, sizing information, fabric descriptions, fit notes, care guidance and product imagery.

Product images are provided for reference. Actual colors, textures and finishes may vary slightly due to screen settings, lighting, photography conditions and fabric characteristics.

Measurements and fit notes are intended as a guide. Small differences may occur depending on garment construction, fabric type and measuring method.

4. Orders and Purchases

When placing an order on Brenavoq.com, you agree to provide accurate, complete and current information, including your name, billing details, shipping address, email address and contact information.

An order confirmation email indicates that we have received your order request. It does not guarantee final acceptance of the order. We may contact you if additional verification or information is required.

We reserve the right to refuse, cancel, limit or review any order where payment issues, suspected fraud, inventory limitations, incorrect information or unusual order activity is detected.

5. Pricing and Availability

Product prices, promotions, discounts and availability may change at any time without prior notice. We aim to keep information accurate, but errors may occasionally occur.

If a pricing, product information or availability error is identified after an order is placed, we may contact you with further information or cancel the affected item or order.

We are not responsible for typographical errors, system errors or display issues that may affect pricing, descriptions or availability on the website.

6. Payments

Payments must be completed through the available payment methods shown at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Orders may be delayed, held or cancelled if payment is declined, incomplete, reversed, flagged for review or otherwise cannot be verified.

7. Shipping and Delivery

Shipping and delivery timelines are estimates and may vary depending on product availability, destination, carrier handling, customs processing, public holidays, seasonal demand or other factors outside our control.

Customers are responsible for providing a correct and complete shipping address at checkout. Brenavoq is not responsible for delays or delivery issues caused by incorrect or incomplete address information.

Tracking information will be provided when available. Carrier tracking updates may take time to appear after shipment.

8. Returns and Refunds

Return and refund eligibility is subject to our return policy. Apparel items should be returned unused, unworn, unwashed, undamaged and with original packaging, tags and accessories where applicable.

For dresses, shirts, trousers, shorts, jackets and coats, please avoid makeup marks, perfume, deodorant, stains, pet hair, alterations, washing or visible signs of wear if you intend to request a return.

Please contact customer support before sending any item back. Returns sent without prior approval may not be accepted.

9. Customer Responsibilities

By using Brenavoq.com, you agree to:

• Provide accurate order, billing, contact and shipping information.
• Review product descriptions, sizes, colors and care information before placing an order.
• Use the website only for lawful purposes.
• Contact customer support promptly if an issue occurs with your order.
• Follow any return or after-sales instructions provided by our support team.

10. Intellectual Property

All content on Brenavoq.com, including images, text, page layouts, product descriptions, graphics, logos, design elements and other materials, is owned by or licensed to Brenavoq unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell or use any website content for commercial purposes without prior written permission from Brenavoq.

11. Third-Party Services

Brenavoq.com may use third-party service providers for payment processing, shipping, analytics, website hosting, security, customer support and other operational services.

Your use of third-party services may be subject to their own terms, privacy policies or processing rules. We are not responsible for third-party websites, tools or services that are not controlled by Brenavoq.

12. Limitation of Liability

Brenavoq.com and its services are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, secure, error-free or available at all times.

To the fullest extent permitted by applicable law, Brenavoq shall not be liable for indirect, incidental, special or consequential damages arising from the use of the website, products, services or inability to access the site.

13. Updates to These Terms

We may update, modify or replace these Terms of Service from time to time. Updated terms will be posted on this page, and continued use of Brenavoq.com after changes are posted means you accept the updated terms.

14. Contact Information

If you have questions about these Terms of Service, your order or customer support, please contact us.