1. About Brenavoq

Brenavoq is a modern womenswear brand offering dresses, jackets and coats, trousers and shorts, shirts and tops, and other wardrobe pieces selected and presented through our online store.

Our collections are designed around refined silhouettes, considered proportions, understated details and a modern approach to everyday dressing.

2. Eligibility to Use Our Website

By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction, or that you are using the website with the permission and supervision of a parent or legal guardian.

You may not use our website or services for any unlawful, fraudulent, abusive or unauthorized purpose.

3. Website Use

You may use Brenavoq for personal and lawful shopping purposes only. You agree not to interfere with the operation, security or integrity of the website.

You must not:

• attempt to gain unauthorized access to our website or systems;
• use automated systems to scrape, copy or extract website content without permission;
• introduce malicious code, viruses or harmful technologies;
• misrepresent your identity or provide false purchasing information;
• use our website in a way that violates applicable laws or regulations.

4. Product Information

We aim to present our clothing, colors, materials, proportions and details as accurately as reasonably possible.

However, the appearance of a product may vary slightly depending on your screen, device settings, lighting conditions and photography.

Measurements, fit descriptions and sizing information are provided as guidance. Minor variations may occur between garments, materials and production batches.

Where fabric composition, care instructions or specific product details are provided on an individual product page, those details form part of the product description for that item.

5. Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, modify collections or remove items from sale without prior notice.

An item appearing on the website does not guarantee that it will remain available at the time your order is processed.

6. Pricing

Prices displayed on Brenavoq are shown in the currency selected or made available through the website.

Prices may change from time to time without prior notice. Any change will not affect an order that has already been accepted and confirmed, except where correction is required because of an obvious pricing or technical error.

Taxes, duties and other charges may apply depending on your shipping destination and applicable local requirements.

7. Orders

Placing an order constitutes an offer to purchase the selected products. Your order is not considered accepted until we have confirmed or processed it.

We reserve the right to refuse, cancel or limit an order where reasonably necessary, including in cases involving:

• product unavailability;
• incorrect pricing or product information;
• payment authorization issues;
• suspected fraud or unauthorized activity;
• unusual purchasing patterns or quantity limits.

If we cancel an order after payment has been captured, the applicable amount will be refunded through the original payment method.

8. Payment

You agree to provide current, complete and accurate payment and billing information when placing an order.

Payment processing may be carried out by third-party payment providers. Their services may be subject to additional terms and privacy practices.

Brenavoq does not guarantee that every payment method will be available in every country or region.

9. Shipping and Delivery

Shipping times, processing periods, delivery estimates and applicable shipping charges are described in our Shipping Policy.

Delivery dates are estimates rather than guaranteed delivery commitments. Delays may occur due to customs processing, carrier conditions, holidays, severe weather, address issues or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address at checkout.

10. Returns and Refunds

Returns, refund eligibility, return conditions and applicable procedures are governed by our Return Policy.

Returned clothing must comply with the condition requirements stated in that policy. Items that show signs of wear, washing, alteration, damage, fragrance, cosmetics or other use beyond reasonable inspection may not be eligible for return.

11. Size, Fit and Customer Responsibility

Customers are encouraged to review the sizing and measurement information shown on each product page before ordering.

Fit may vary depending on garment construction, fabric stretch, cut, styling preference and individual body proportions.

Unless otherwise required by applicable law, selecting the appropriate size remains the customer's responsibility.

12. Care of Garments

Customers should follow the care instructions included with the garment or provided on the product page.

Brenavoq is not responsible for damage resulting from improper washing, drying, ironing, storage, alteration, chemical treatment or failure to follow stated care guidance.

13. Promotions and Discount Codes

Promotions, discount codes and special offers may be subject to separate conditions, including expiration dates, product exclusions, minimum order requirements or usage limits.

Unless expressly stated otherwise, promotional offers may not be combined.

We reserve the right to modify or end promotional campaigns where legally permitted.

14. Intellectual Property

The Brenavoq name, branding, logos, visual identity, website layout, photography, graphics, product presentation, written content and other materials made available through the website are owned by or licensed to Brenavoq and its operator.

These materials may not be copied, reproduced, distributed, modified, republished, commercially exploited or used to create derivative works without prior written permission, except where applicable law expressly permits such use.

15. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including payment processors, logistics providers, social platforms and technology providers.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites or services.

16. User Content and Communications

If you submit reviews, comments, photographs, feedback or other content to us, you confirm that you have the right to provide that material and that it does not violate the rights of another person.

We may use feedback provided to us to improve our services, products, customer experience and website, subject to applicable privacy laws.

17. Privacy

Our collection, use and handling of personal information are described in our Privacy Policy and, where applicable, our Your Privacy Choices page.

By using our website, you acknowledge that your information may be handled as described in those policies.

18. Accuracy of Website Information

We make reasonable efforts to keep information on Brenavoq accurate and current.

However, occasional errors may occur in product descriptions, images, pricing, availability, promotions or other website content.

We reserve the right to correct errors, update information or cancel orders affected by material inaccuracies where legally permitted.

19. Website Availability

We do not guarantee that the website will always be available, uninterrupted or error-free.

We may update, suspend, restrict or discontinue parts of the website for maintenance, technical, security or business reasons.

20. Disclaimer

To the fullest extent permitted by applicable law, the website and its content are provided on an "as available" basis.

Nothing in these Terms excludes rights or protections that cannot lawfully be excluded under applicable consumer protection legislation.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Brenavoq and its operator will not be liable for indirect, incidental, special or consequential losses arising from the use of the website or services.

This limitation does not apply where liability cannot legally be excluded or limited.

22. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims or liabilities resulting from your unlawful misuse of the website, violation of these Terms or infringement of another person's rights.

23. Consumer Rights

These Terms do not limit any mandatory consumer rights available to you under the laws applicable in your jurisdiction.

Where local law provides rights that conflict with a provision of these Terms, the mandatory legal requirement will apply to the extent of that conflict.

24. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes in our services, website operations, legal requirements or business practices.

The updated version will be published on this page with a revised "Last updated" date.

Your continued use of the website following publication of updated terms constitutes acceptance of those changes where permitted by law.

25. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

26. No Waiver

A failure or delay by Brenavoq to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

27. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return Policy and other policies made available on the website, form the agreement governing your use of Brenavoq and our online services.

28. Contact Information

If you have questions regarding these Terms of Use, your order or the operation of the Brenavoq website, you may contact our customer care team using the information below.